How Mentioned makes an Action
Mentioned checks your results each night, after your scores update. Fixed rules look for a clear pattern in your data. Mentioned does not use AI to write or choose an Action. Each Action shows:- what Mentioned measured
- the dates that the measurement covers
- how many times your prompts ran in that period
Types of Action
Before you contact a site from a Not on a cited site Action, make sure that it is an independent publisher. Some cited sites belong to a competitor.
A Named on one engine, not another Action often rests on a small sample. Use it as a lead to check, not as a proven pattern.
For more about the data behind each type, see Mentions and Mention Rate, Citation Score and Cited Sources, Sentiment in AI Answers, and Site Health Metrics.
Read the Actions screen
Four cards at the top count your Actions:- Open shows the Actions that you did not mark done or dismiss.
- Rival named shows the open Actions where engines named a competitor that you track, and not you.
- On-site fixes shows the open Actions from your site audit.
- Done shows the Actions that you marked done.
- On-site fix: a change to your website.
- Content: a new page, or a change to a page that you publish.
- Off-site: work with another website.
- What to do gives the recommended task.
- Why it matters explains the reason for the task.
- Evidence gives the counts and the dates that the Action comes from.
Mark an Action done or dismiss it
1
Open the Action
Select the Action in the Open actions list.
2
Record your decision
Select Mark done when you complete the work. Select Dismiss if the Action does not apply to your brand.
3
Undo a decision if necessary
Select Undo in the message that shows. Or find the Action in Done and dismissed and select Restore.
Copy Actions into a report
Select Copy actions to copy all open Actions. To copy one Action, select the copy icon on that Action. The copy includes the title, what to do, the evidence and the dates of each Action. You cannot copy an Action without its evidence. You can paste the copy into Google Slides, Google Docs, Keynote or PowerPoint with its format. In Slack or email, it pastes as plain text.When the screen has no Actions
- Not enough data yet shows when Mentioned has not made any Actions for the project. This is usual for a new project. Check again in about a week.
- No open Actions shows when you marked all Actions done or dismissed them. New Actions show when a nightly check finds strong enough evidence.
Why it matters for AEO
Metrics show where your brand stands in AI answers. Actions connect those results to specific work on your prompts, your pages, and the sites that engines cite. Each Action keeps its evidence, so you can show a client why the work matters.Actions reflect the prompts, AI engines, competitors, and site audit in your project. They do not measure the whole internet. An Action shows where to act. It does not promise that engines will name your brand after you complete it.

