Scan Cadence and Credits

Cadence is how often Mentioned measures the prompts in a project. Cadence is one setting for the whole project, and it applies to every prompt in that project. Credits are the unit that measures how much scanning your plan uses. Your Cadence and your engines together set how many credits a project uses.

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The three cadences

A Cadence is an interval, not a calendar rule. It counts forward from the time a prompt last ran. 3x a week therefore repeats at the same three times each week, and you do not choose the days.

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Change a project’s Cadence

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Cadence does not change your metrics

Every prompt has equal influence on your metrics, whatever its Cadence. Mentioned scores a rolling sample of recent answers rather than one scan. A Weekly prompt therefore stays in that sample between its runs. Cadence changes two things: how fresh your data is, and how many credits your plan uses. It does not change which prompts count towards a metric. A slower Cadence collects fewer answers over the same period. Your metrics then rest on a smaller sample, so single answers move them more.

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What uses credits

One credit is one prompt measured on one engine. A prompt that runs Daily on all four engines uses 124 credits in a full billing period. The Prompts screen shows the credit cost of each prompt, each topic and each project over a full billing period. Two things set that cost:

• The Cadence. A Daily prompt runs more often than a Weekly prompt, so it uses more credits.
• The engines. Each engine that a prompt runs on adds to the cost of that prompt.

A failed measurement uses no credits. Mentioned counts a usable answer, or a valid empty result, and nothing else. A valid empty result is evidence: it shows that the engine answered and did not name your brand.

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Your credit allowance

Your plan gives your account a credit allowance for each billing period. One allowance covers all of your projects and all of the people in your Team. A project does not have its own prompt limit. The Planned monthly usage meter at the top of the Prompts screen shows the credits that your saved prompts use. It also shows how many more Daily prompts your allowance has room for.

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When a change goes over your allowance

Mentioned does not save a change that takes your planned usage over your allowance. The Prompts screen shows the credits that the change needs and the credits that your plan includes. No part of that change is saved. To make room, do one or more of these:

• Pause a prompt.
• Remove a prompt.
• Choose a slower Cadence, if your project has the Cadence choice.
• Change to a larger plan.

A change that only pauses or removes prompts always saves, even when your account is over its allowance.

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Pause a prompt

When you pause a prompt, Mentioned stops measuring it. A paused prompt uses no credits, and its past results stay in your account. Your metrics then come from fewer prompts. Resume the prompt to measure it again.

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Tracked prompts

Open Settings and select the Prompts tab. You can add, change, pause and remove prompts there. Select Save changes to apply them. A change applies from the next scheduled measurement.