Why AI visibility matters
Search behaviour is shifting. Across Australia and globally, people are increasingly using AI assistants like ChatGPT, Gemini, and Perplexity to answer questions that once led them straight to Google. Instead of scanning a list of links, they’re reading AI-generated summaries — and those summaries shape purchasing intent before a user ever visits your website. The brands that appear in those answers enjoy a significant advantage: they’re positioned as credible, relevant, and top-of-mind at exactly the moment a potential customer is forming an opinion. Brands that don’t appear are, effectively, invisible. Traditional SEO tools weren’t built to measure this. Mentioned was. By running structured queries across the leading AI engines and analysing how each one responds, Mentioned tells you whether your brand is being cited, how prominently, and what’s being said — giving you an entirely new layer of insight into your discoverability.What Mentioned tracks
Mentioned surfaces four core metrics across every scan, each designed to give you a clear and actionable picture of your AI search visibility.AI Share of Voice
Measures how often your brand is mentioned relative to your competitors across AI-generated responses. A higher share of voice means your brand dominates the conversation in your category.
Mention Rate
The percentage of relevant queries on which your brand was mentioned at least once by an AI engine. Tracks how consistently you appear when people ask questions in your space.
Brand Health Score
A composite score reflecting the sentiment, accuracy, and frequency of how your brand is described across AI engines. Flags reputational risks alongside opportunities.
Citation Score
Tracks how often AI engines cite your website as a source when generating answers. Strong citation scores are a signal of authority and trustworthiness in your category.
Supported AI engines
Mentioned runs scans across the AI engines your customers and prospects are actually using. Coverage includes:- ChatGPT (OpenAI)
- Gemini (Google)
- Claude (Anthropic)
- Perplexity
- Microsoft Copilot
- Grok (xAI)