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Each Mentioned account gets one free trial. The trial starts when you sign up and lasts 14 days. During the trial, your account uses the Base plan. You choose a paid plan in Mentioned. Stripe processes the payment.

See how much of your trial is left

Open Settings and select the Billing tab. The Billing tab shows how many days are left in your trial.

Choose a plan during your trial

You can choose a plan at any time during your trial. You do not lose the days that are left in your trial.
1

Open the billing settings

Open Settings and select the Billing tab.
2

Choose a plan

Select Choose plan on the plan that you want.
3

Enter your payment details

Complete the checkout form. Stripe keeps your payment details.
The days that are left in your trial move to your new plan. Your first payment occurs on the day that your trial ends. The Billing tab shows the date of your first payment. Stripe needs a trial of at least two days. If less than two days of your trial are left, your first payment occurs two days after you choose the plan. Each account gets only one trial. A new plan does not start a second trial.

When your trial ends

If you do not choose a plan before your trial ends, these things occur:
  • Mentioned stops the scheduled scans for your projects.
  • You cannot run a scan or add a project.
  • You cannot change your prompts or get prompt suggestions in the Prompts tab.
  • A red banner shows at the top of each page.
  • The Billing tab shows Trial expired.
Mentioned keeps your data. Your projects, prompts and past results stay in your account. To use Mentioned again, open the Billing tab and select Choose plan on a plan. Your trial has ended, so your first payment occurs when you choose the plan.

Change your plan

When you pay for a plan, you change it in the billing portal from Stripe.
1

Open the billing settings

Open Settings and select the Billing tab.
2

Switch to the new plan

Select Switch plan on the plan that you want. The billing portal from Stripe opens.
3

Confirm the change

Follow the steps in the billing portal to confirm the new plan.
To manage your subscription in the billing portal, select Manage subscription.
Your plan sets how many credits your projects can use in each billing period. See Scan Cadence and Credits to learn how projects use credits.