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Your Mentioned account is a Team. A Team has one Owner and can have Members. Each person signs in with their own login. All of the people in a Team use the same credit allowance.

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Owners and Members

  • Owner. The Owner can open every project in the Team. Only the Owner can manage billing, the organisation and the people in the Team.
  • Member. A Member can open the projects that the Owner gives them access to. In those projects, a Member can change prompts, competitors, project settings and Google connections.
A Member can delete only the projects that they created. A Member does not see the Billing, Organisation and Team tabs in Settings.

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Seats

Each person in your Team uses one seat. The Owner also uses one seat. An invite that nobody has accepted uses a seat until it expires or you cancel it. Your free trial uses the Base plan, so it gives you 2 seats. A Custom plan has the number of seats that you agree with Mentioned. You cannot buy extra seats. To add more people than your plan allows, change to a larger plan. See Your free trial and plan.

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Invite a person

Only the Owner can invite people.
1

Open the Team settings

Open Settings and select the Team tab.
2

Start the invite

Select Invite Member.
3

Enter the email address

Type the email address of the person that you want to invite.
4

Choose the project access

Select All Projects or Selected Projects. For Selected Projects, select each project that the person can open.
5

Choose the project creation limit

Select Off, Up to and a number, or No limit.
6

Send the invite

Select Send invite. Mentioned sends an email with a link to the person.
The link expires after 7 days. The person can use the link one time only. If the email does not arrive, select Resend in the Pending invites list.

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Project access

  • All Projects. The person can open every project in the Team. This includes projects that you add later.
  • Selected Projects. The person can open only the projects that you select. Mentioned does not add new projects to this list.
A Member can always open the projects that they create.

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Project creation

  • Off. The person cannot create projects.
  • Up to. The person can create projects up to the number that you set. A project that the person deletes does not count.
  • No limit. The person can create projects until your plan limit stops them.
Projects that a Member creates count toward the project limit of your plan. The plan limit always applies, even if the Member has slots left.

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Accept an invite

These steps are for the person who receives the invite.
1

Open the invite link

Select the link in the invite email.
2

Sign in or create an account

If you have a Mentioned account, select Sign in to accept. If not, enter your name and a password.
3

Join the Team

Select Join and the Team name. Mentioned then opens your dashboard.
A person can belong to one Team only. If you are already in a Team, leave that Team before you accept a new invite.

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Manage pending invites

The Pending invites list on the Team tab shows the invites that nobody has accepted.
  • Resend. Mentioned sends a new link and the old link stops working. The new link expires after 7 days.
  • Cancel. The link stops working and the seat is free again.

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Change the access of a Member

1

Find the Member

Open the Team tab and find the Member in the Members list.
2

Change the access

Select Edit access, change the project access or the project creation limit, then select Save.

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Remove a Member

Select Remove next to the Member. The Member loses access to the Team immediately. They keep their login. Before you confirm, you can choose two more actions:
  • Disconnect their Google connections. Mentioned stops reading Google data through connections that this person made. You can connect your own account later.
  • Revoke their share links. The share links that this person made stop working immediately.
The projects that the Member created stay in the Team.

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Make another Member the Owner

A Team has one Owner. To give the Team to another person, select Make Owner next to that Member, then confirm. After the change:
  • The new Owner manages the Team, its billing and its Members.
  • You become a Member with access to all projects.
  • You cannot delete the projects that are in the Team at that time.
  • The new Owner sees a message that asks them to check the payment card on file.

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Leave a Team

A Member can leave a Team at any time. Open Settings, select the Profile tab, then select Leave Team. The Owner cannot leave the Team. To leave, first make another Member the Owner. When you leave a Team, or when the Owner removes you, you keep your login. The next time that you sign in, you can start a new Team or accept a new invite.
All of the people in a Team use one credit allowance. A prompt that a Member adds uses credits from the same allowance as the prompts of the Owner. See Cadence and credits.